It’s Harder to Communicate With the People We Know Well

16 September 2022

By Linda Ferguson

Why is it so often easier to have a conversation with someone you’ll never see again?

At least one study has shown that people who agreed to talk to the person next to them on a commuter train experienced better commutes, even when they said they’d rather sit quietly by themselves. This study is often used to show that we are all happier when we connect.

But what would have happened if they’d asked people to commute while having conversations with people they know well? If you think it is obvious that they would have had an even better time, take another look at the people you see on transit or hanging out in a coffee shop. How many couples do you see where both are busier on their phones than they are in paying attention to each other?

Before we throw stones, let’s think about what is happening. It’s true that our brains like other people, but they also like novelty. We are curious creatures. Anything we discuss with a stranger becomes a new experience. But the people we know well already know our stories, and we know theirs.

There are other complications. When we are with people we know well, we have stuff at stake. We are entangled in each other’s behaviours and goals. What the other person says matters in a way that can feel risky. It’s hard to share (despite what we learn in kindergarten).

It might be easier to start a conversation with a close friend or family member, and it might be easier to enjoy an interesting conversation with a stranger. It might be normal for it to take an effort to put aside distractions and offer non-judgmental curiosity to someone we’ve known for years.

Want to find out? This week, put your phone away and resolve to give your full attention and curiosity to someone close to you. Ask questions and listen to the answers. Notice where you feel bored or restless or resistant and manage those feelings so that you can find out more before judging.

Share this post:

Related posts

23 January 2026

Self-Awareness and Self-Knowledge

Sometimes you will hear yourself say “I don’t know why I said that” or “I just had a feeling it was the right choice.” This is sometimes evidence that you are connected to your intuition. At other times, it is evidence that your left hand doesn’t know what your right hand is doing. Self knowledge makes the same requirements of you that other knowledge does. You need to seek information and then you need to put in an effort to understand how that information fits together and how it is useful to you. It’s hard work, and it’s the only way that learning happens on purpose.
20 December 2025

Bright spots and flashlights

If you’re standing in bright sun, you don’t need a flashlight. But if, like much of the world right now, you are aware of shadows and uncertainty ahead, you need a clear beam that shows you the ground under your next step. You’ll find it in your own experience of moments that felt true and bright
Values. Actions. Goals.
6 December 2025

A better way to think about goal setting

Instead of starting with a wish list of goals, begin with a circle of values. Then think about the actions and behaviours that will show you are living those values. The results of those behaviours become the goals that will motivate you.